Terms of service

These Terms of Service (“Terms”) govern your use of the website and services provided by DEEVRA. By accessing or using our website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our website or services.

Throughout the site, the terms “we,” “us,” and “our” refer to DEEVRA.

1. Account Terms

By using this website, you confirm that:

  • You are at least 18 years old or are using the website under the supervision of a parent or legal guardian.

  • The information you provide during account creation or checkout is accurate and complete.

  • You are responsible for maintaining the confidentiality of your account information, including login credentials.

We reserve the right to suspend or terminate accounts that provide false information or engage in activities that violate these Terms.

2. Pricing and Payment

All prices listed on the website are displayed in Indian Rupees (INR) unless otherwise stated.

  • Prices may be updated or changed without prior notice.

  • Payment must be completed at the time of purchase using the available payment methods on the website.

  • DEEVRA does not offer Cash on Delivery (COD) unless specifically mentioned on the website.

By placing an order, you authorize us to charge the applicable amount to your selected payment method.

3. Product Descriptions

We strive to ensure that all product descriptions, images, and information displayed on our website are accurate.

However:

  • Minor variations in color, brightness, texture, or appearance may occur due to lighting conditions, display settings, or manufacturing processes.

  • Such variations do not constitute defects.

If you have questions about a product, please contact us at support@deevra.in before placing an order.

4. Order Acceptance

Placing an order on our website does not guarantee acceptance of the order.

We reserve the right to:

  • Refuse or cancel any order at our discretion

  • Limit or cancel quantities purchased

  • Request additional information before processing an order

If an order is cancelled after payment has been made, the amount will be refunded to the original payment method.

5. Shipping and Delivery

Orders are shipped according to our Shipping Policy.

Delivery timelines are estimates and may vary due to factors such as:

  • Courier service delays

  • Weather conditions

  • Public holidays

  • Unforeseen logistical issues

DEEVRA is not responsible for delays caused by third-party shipping carriers.

Customers must provide accurate shipping information. We are not responsible for orders delayed or lost due to incorrect addresses provided by the customer.

6. Returns and Refunds

Returns and refunds are governed by our Return & Refund Policy, available on our website.

In general:

  • Returns are accepted only for damaged, defective, or incorrect items.

  • Customers must report such issues within the time-frame mentioned in our policy.

  • Refunds will be processed to the original payment method used during checkout.

Please refer to the Return & Refund Policy page for complete details.

7. Prohibited Uses

You may not use our website or services:

  • For any illegal or unauthorized purpose

  • To violate any local, national, or international laws

  • To distribute malicious software, viruses, or harmful code

  • To interfere with the security or proper functioning of the website

  • To collect or misuse personal information of other users

Violation of these conditions may result in termination of access to our website.

8. Limitation of Liability

To the fullest extent permitted by applicable law, DEEVRA shall not be liable for any indirect, incidental, or consequential damages arising from:

  • The use or inability to use our website

  • Delays or interruptions in service

  • Errors or inaccuracies in product descriptions

  • Issues caused by third-party services such as payment gateways or shipping providers

Our total liability, if any, shall not exceed the amount paid by the customer for the product in question.

9. Intellectual Property

All content on this website, including but not limited to:

  • Text

  • Images

  • Product designs

  • Logos

  • Graphics

  • Website layout

is the property of DEEVRA and is protected by applicable intellectual property laws.

Unauthorized use, reproduction, or distribution of this content is strictly prohibited.

10. Changes to Terms

We reserve the right to update or modify these Terms of Service at any time without prior notice.

Changes will take effect immediately upon posting on this page. Continued use of the website constitutes acceptance of the updated Terms.

11. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising from the use of this website shall be subject to the exclusive jurisdiction of the courts in India.

12. Contact Information

If you have any questions regarding these Terms of Service, please contact us:

Brand: DEEVRA
Email: support@deevra.in
Phone / WhatsApp: +91 9818415514
Support Hours: Monday – Friday, 10:00 AM – 7:00 PM

We typically respond to all queries within 24 hours.