Shipping policy

At DEEVRA, we aim to deliver your order safely and as quickly as possible. This Shipping Policy outlines how orders are processed, shipped, and delivered.

Order Processing Time

All orders are processed within 3–4 business days after the order is placed.

As each DEEVRA light is carefully crafted and prepared after the order is received, this time allows us to ensure the product meets our quality standards before shipping.

Orders are processed during business days only (Monday – Friday). Orders placed on weekends or public holidays will be processed on the next working day.

Once the product is ready, it will be securely packed and handed over to our shipping partner for delivery.

Shipping Methods

We work with reliable courier partners to ensure your order reaches you safely.

Shipping methods may include:

  • Standard Shipping

  • Express Shipping (if available)

The available shipping method will be displayed during checkout depending on your delivery location.

Shipping Costs

We offer Free Shipping all over India.

Any applicable shipping charges, if introduced in the future, will be clearly displayed during checkout before payment.

Shipping charges, if any, are non-refundable once the order has been shipped.

Delivery Timeframes

Estimated delivery time depends on your location.

Typical delivery timelines are:

  • Metro cities: approximately 4–5 business days

  • Other cities and towns: approximately 5–7 business days

  • Remote areas: approximately 7–10 business days

Please note that delivery timelines are estimates and not guaranteed, as they depend on courier operations and external factors.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email or message containing your tracking number and tracking link.

You can use this information to track the progress of your shipment.

If you do not receive tracking details within 24–48 hours after shipment, please contact us at:

Email: support@deevra.in

Delivery Issues or Delays

While we do our best to ensure timely delivery, delays may occur due to circumstances beyond our control, including:

  • Courier service delays

  • Weather conditions

  • Public holidays

  • High order volumes

  • Incorrect shipping address provided by the customer

DEEVRA is not responsible for delays caused by third-party shipping carriers, but we will always assist in resolving delivery issues whenever possible.

If your order has not arrived within the expected timeframe, please contact our support team.

Incorrect Shipping Information

Customers are responsible for providing accurate and complete shipping details at checkout.

DEEVRA is not responsible for orders delayed or lost due to incorrect or incomplete addresses provided by the customer.

If you need to change your shipping address, please contact us as soon as possible before the order is shipped.

International Shipping

Currently, international shipping is not available.

If international shipping becomes available in the future, delivery timelines, shipping charges, and customs duties may vary depending on the destination country.

Customers will be responsible for any customs duties, import taxes, or local charges applicable in their country.

Contact Us

If you have any questions regarding shipping or delivery, please contact us:

Brand: DEEVRA
Email: support@deevra.in
Phone / WhatsApp: +91 9818415514
Support Hours: Monday – Friday, 10:00 AM – 7:00 PM

We usually respond to customer queries within 24 hours.